Access to VME Documentation website is restricted to only authorised users who have registered and received from Fujitsu login information (‘Authorised Users’).
To request access for a new authorised user, please contact your Fujitsu Service Delivery Manager, who will require the user’s full name and corporate email address.
As part of the process of adding authorised user, the new user will receive an email from the VME Documentation site, inviting them to join and register themselves on the site.
The email will have a link to be followed so that the new user can create their account.
Initially the new user will not have permission to view any content other than Terms and Conditions.
Once the account has been created the new user must send an email to your Fujitsu Service Delivery Manager and to vme.support@uk.fujitsu.com for attention of the VME Documentation Administrator who will complete the registration and will inform the new user by an email that registration is complete.
On receipt of this email, the new user must log in again with their username and password. They will now have access to the full set of VME Documentation Spaces available to them.
Under the VME Documentation Terms and Conditions, any authorised user who no longer requires or has the right to use the VME Documentation website for the business under which they were originally registered (for example if they leave that company) must be removed from the system.
Any individual authorised user can request to be removed from the system by contacting the Fujitsu Service Delivery Manager or via vme.support@uk.fujitsu.com. Otherwise a request can be made on an authorised user’s behalf by a member of their company. This request should be made to the Fujitsu Service Delivery Manager or via vme.support@uk.fujitsu.com, including the full name and email address of the user to be removed. The Fujitsu Service Delivery Manager will check that the request is valid and arrange for it to be actioned.
[TL1]What if the user does not know who is their SDM? (should they be invited to email the VME support mailbox to get us to forward the request?)
[TL2]the VME Documentation site
[TL3]should the email go to the VME support mailbox and we forward it to the SDM?
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